Privacy Policy
Last updated: September 2026
Solmere Electrical Ltd respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and protect personal information when you visit our website, contact us or use our services.
1. Who we are
Solmere Electrical Ltd is an electrical contractor providing electrical installation, inspection, testing and maintenance services.
Solmere Electrical Ltd
Company number: 12698266
Registered in England and Wales
Email: info@solmereelectrical.co.uk
Telephone: 07739 220391
For the purposes of UK data protection law, Solmere Electrical Ltd is the data controller responsible for the personal information described in this policy.
2. Information we collect
We may collect personal information when you contact us, request a quotation, make an enquiry or engage us to carry out work. This may include:
• Your name
• Email address
• Telephone number
• Address or location of proposed works
• Company or organisation name
• Information about your enquiry, project or electrical requirements
• Information required to provide quotations, invoices, certificates and other documentation
• Any other information you choose to provide to us
Our website may also collect limited technical information, such as your IP address, browser type, device information and information about how the website is used.
3. How we use your information
We may use your personal information to:
• Respond to enquiries
• Prepare quotations and estimates
• Arrange and carry out electrical work
• Communicate with you about ongoing or completed work
• Produce electrical certificates, reports and other project documentation
• Issue invoices and maintain accounting records
• Manage our customer and supplier relationships
• Improve our website and services
• Meet our legal, regulatory and professional obligations
We will only use personal information where we have a lawful basis to do so. This may include performing a contract with you, taking steps at your request before entering into a contract, complying with a legal obligation, pursuing our legitimate business interests or where you have given consent.
4. How we obtain your information
Most personal information is provided directly by you when you contact us by telephone, email, through our website or in person.
We may also receive information from third parties where appropriate, for example from contractors, managing agents, landlords, property owners, businesses or other organisations that engage us to carry out electrical work.
5. Sharing your information
We do not sell your personal information.
We may share information where reasonably necessary with trusted third parties involved in operating our business or delivering our services. These may include:
• Accountants and professional advisers
• Electrical certification and regulatory bodies
• Subcontractors and suppliers where necessary to complete work
• Website, email, IT and software providers
• Payment and accounting service providers
• Government authorities or regulators where required by law
Where third parties process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.
6. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting, taxation, insurance and regulatory obligations.
Certain electrical certificates, project records, invoices and related documentation may need to be retained for longer periods where required for regulatory, contractual or legal purposes.
When information is no longer required, it will be securely deleted or disposed of where reasonably practicable.
7. Cookies and website analytics
Our website may use cookies and similar technologies to help the website function correctly and to understand how visitors use it.
Some cookies are essential for the operation of the website. Other cookies, such as analytics or marketing cookies, may require your consent.
Where required, you can accept or reject non-essential cookies through the cookie controls provided on our website. You can also control cookies through your browser settings.
8. How we protect your information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. Your data protection rights
Under UK data protection law, depending on the circumstances, you may have the right to:
• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information
• Ask us to restrict how your information is used
• Object to certain uses of your information
• Request the transfer of certain information
• Withdraw consent where we rely on consent to process your information
If you wish to exercise any of these rights, please contact us at info@solmereelectrical.co.uk.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
10. Third-party websites
Our website may contain links to websites operated by other organisations. We are not responsible for the privacy practices or content of third-party websites, and we recommend reviewing their privacy policies separately.
11. Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes to our business, website or legal requirements. The latest version will always be published on this page with the date of the most recent update.